Policies – Green Coast Air


Backed by the best warranty in the industry, you can take pleasure in knowing you've made a sound investment with your Austin Air cleaner.  They also offer a full five-year pro-rated warranty on each filter; and a 30-Day Money-Back Guarantee.


30-Day, No-Questions-Asked, Money-Back Guarantee*

In the unlikely event that you’re not completely satisfied with your Austin Air cleaner, return it within 30-days, no-questions-asked. There is a $25 restocking fee for returned units.
*Customer is responsible for return shipping fees.

5-Year Mechanical Warranty

Your Austin Air cleaner is warranted to be free from defects in material and workmanship for a period of 5-years from the date of purchase; provided your Austin air cleaner was operated under normal residential use and that you have completed and returned your warranty registration to Austin Air Systems.

5-Year Pro-rated Filter Warranty

Austin Air offers a 5-year pro-rated filter warranty, by far the most comprehensive in the industry. No more costly filter replacements every few months or even years. Austin Air filters are designed to last for an amazing 5 years, and if for any reason your filter needs to be replaced before 5 years, you will receive a percentage off of your next filter. (Percentage to be determined by Austin Air warranty department.)

Make sure to activate your warranty by mail or on-line!